WildJasmine Florist & Flower School – Privacy Policy

1. Introduction

WildJasmine Florist & Flower School (“we”, “us”, or “our”) is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you use our website ([website address]), purchase our flowers, or participate in our workshops.

2. Information We Collect

We collect information from you in various ways when you use our website or services:

• Personal Information: This includes your name, email address, phone number, delivery address, and billing information.
• Device Information: This includes your IP address, browser type, operating system, and device IDs.
• Usage Information: This includes how you use our website, such as the pages you visit, the products you purchase, and the workshops you book.
• Social Media Information: If you connect with us through social media, we may collect information from your social media profiles.

3. How We Use Your Information

We use your information for the following purposes:

• To process your flower orders and workshop bookings.
• To communicate with you about your orders, deliveries, and workshops.
• To send you marketing materials (with your consent).
• To improve our website and services.
• To comply with legal and regulatory requirements.

4. Sharing Your Information

We may share your information with third-party service providers who help us operate our website and deliver our services. We will only share the information necessary for them to perform their services and we will require them to keep your information confidential.

We may also be required to disclose your information to law enforcement agencies or other authorities if required by law.

5. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

You have the following rights concerning your personal information:

• The right to access your information.
• The right to rectify your information.
• The right to erase your information.
• The right to object to the processing of your information.
• The right to restrict the processing of your information.
• The right to data portability.

You can exercise these rights by contacting us at hello@wildjasmineflorist.co.uk

7. Cookie Policy

Our website uses cookies to collect information about your browsing activity and complies with GDPR regulations.

8. Security

We take steps to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission or electronic storage is 100% secure.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@wildjasmineflorist.co.uk